Cosmo Casino Terms and Conditions

Welcome to Cosmo Casino. These Terms and Conditions govern your use of Cosmo Casino.com and all services we provide, including our games, promotions, and loyalty program. By creating an account, you confirm that you have read, understood, and agreed to be bound by these terms. We at Cosmo Casino reserve the right to amend these terms at any time, and the English version of this document is the basis for any other language translation, retaining priority in the event of any conflict.

Who We Are and Our License

Cosmo Casino is operated by Rock Swift Group Limited, registered at 4th Floor, Water's Edge Building, Meridian Plaza, Road Town, Tortola, VG 1110, British Virgin Islands. We hold a licence issued by the Kahnawake Gaming Commission, licence No. 00884. Our random number generators are independently reviewed, and payout percentages are published by independent auditors. If you have a complaint that we cannot resolve, you may escalate the matter to eCOGRA, whose decision is final, or contact the Kahnawake Gaming Commission directly at [email protected] within 6 months of the issue arising.

Eligibility and Account Registration

To play cosmo casino games, you must be at least 19 years of age and legally permitted to gamble online in your jurisdiction. Responsibility for the legality of online gambling in your country of residence or location rests entirely with you. When you complete cosmo casino sign up, you agree to provide accurate and complete information. We allow only one account per player; where multiple accounts are identified, we may suspend them and confiscate associated winnings. Transfers of funds between accounts are strictly prohibited.

You must register only your own biometric data if you choose to use biometric login on your device
You are responsible for safeguarding your cosmo login credentials
We may terminate accounts of underage players and forfeit winnings to the Kahnawake Gaming Commission

Cosmo Casino NZ and Our Target Markets

Our platform is primarily directed at players in Canada, with a dedicated Interac deposits section and CAD-specific payment methods. We also welcome cosmo casino new zealand players seeking a cosmo casino login nz experience, though our site is presented exclusively in English with no local currency or helpline tailored to New Zealand. Our withdrawal fee schedule is published in USD, EUR, and GBP.

Deposits, Withdrawals, and Payment Methods

We require a minimum first deposit of 10 units, and 10 units on every subsequent deposit. We do not charge deposit fees, though your bank or payment provider may apply their own charges. Accepted deposit methods include major credit and debit cards, bank transfers, prepaid vouchers, e-wallets, Interac (processed by PayDirect Billing Solutions Inc.), and distributed-ledger methods.

When you request a cosmo casino withdrawal, minimum amounts vary by method: 300 for bank transfer, wire and SWIFT; 50 for CAD EFT and eCheck, Visa, Mastercard, and e-wallets. Withdrawn funds are held pending for 48 hours before processing. Your first withdrawal through a new method may take 5 to 7 working days while we complete additional verification checks, which may include proof of ownership of your financial accounts, valid photo ID, and proof of residence no older than 3 months.

Welcome Bonus and Promotions

Our cosmo casino bonus for new players includes 150 free spins on Mega Money Wheel following your first deposit of at least 10 units, plus a 100% match bonus up to 250 on your second deposit. Wagering requirements are set at 200x on the first and second deposit bonuses, and 30x from the third deposit onward. Slots contribute 100% toward wagering, while table games, live casino games, and other game types contribute only 2%. We do not currently offer a cosmo casino no deposit bonus, and no cosmo casino promo code is required to claim our welcome offer — it is applied automatically once eligibility criteria are met.

You must claim the offer by depositing within 7 days of registration
Unused promotional bonuses are forfeited more than 60 days after registration
Withdrawing cash while bonus funds are outstanding forfeits the remaining bonus balance

We treat single bets of 25% or more of the credited bonus value, use of autoplay to meet wagering, and even-money bets on Sic Bo, Craps, and Roulette as irregular play, which may result in withheld withdrawals or confiscated winnings.

Our Games

We offer over 1,000 casino games, including slots, Blackjack, Roulette, Video Poker, and Progressive Jackpots. If you enjoy cosmo casino slots, our library features classic 5-reel titles, progressive jackpots, and movie-franchise slots, alongside exclusives such as the Casino Rewards VIP Slot. Our cosmo casino games selection also includes over 40 Blackjack variants and multiple Video Poker types, from Jacks or Better to Power Poker. Named progressive jackpots include Mega Moolah, Mega Vault Millionaire, Treasure Nile, and Cash Splash. You can access our platform via desktop browser, our downloadable Windows client, or cosmo casino mobile play through your browser; we do not currently offer a native cosmo casino app download for iOS or Android devices.

Casino Rewards Loyalty Program

All players who wager with us are automatically enrolled in our cosmo casino rewards program, shared across the Casino Rewards network. Our loyalty scheme spans 6 status levels, with every 100 points worth 1 in chips, and a minimum redemption of 1,000 points. Silver Status and above unlocks access to our exclusive Casino Rewards VIP Slot, priority support, personal VIP hosts, and birthday gifts. When you play cosmo casino games regularly, your points accrue automatically and are visible in your account dashboard.

Responsible Gambling

We are committed to promoting responsible play across our platform. We encourage you to set personal limits and take breaks as needed. If you believe you may have a gambling problem, we urge you to seek help through appropriate support organizations in your jurisdiction. Accounts belonging to underage players will be terminated immediately upon discovery, with winnings forfeited in accordance with Kahnawake Gaming Commission rules.

Customer Support and Disputes

Our support team is available 24/7 via live chat and email at [email protected] for general queries and deposits, or [email protected] for alternative deposit solutions, with replies targeted within 48 hours. If a dispute arises, we ask that you first contact our Casino Support Centre. Unresolved disputes may be escalated to eCOGRA as our alternative dispute resolution body, or directly to the Kahnawake Gaming Commission.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time without prior notice. Continued use of our services, including cosmo casino login access, after any changes constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates affecting your account, deposits, withdrawals, or bonus eligibility.